Dimensional Weight Pricing, also known as DIM weight or volumetric weight pricing, is a method used by shipping carriers to determine the shipping cost of a package based on its volume rather than its actual weight. This pricing model is designed to account for the space a package occupies in a transportation vehicle, such as a truck or plane,...

When you're ready to send multiple shipments to ShipShop, consolidating them is the way to go. This means combining individual shipments into one larger container or box. Consolidating shipments will help keep them together until they have been processed, and it can even save you money on postage, pickup and drop spot access fees. To ensure y...

Easily assign names to your batches when importing shipments via CSV file or connected store. You can also visit your Batches page (left sidebar menu) to edit the name of any existing batch. This is an optional step that will help you stay organized when reviewing batches on your Batches page. Your custom name (up to 50 characters) will be dis...

It appears that your batch has not yet been received by us, or there may be a discrepancy between the number of pieces in the batch and what we have received from you. Our knowledgeable support team is available to help you with any questions you may have regarding your batch.

Once your batch has been received by our team, the shipments within the batch will transition from 'Pending' to 'In-transit' (located in the left sidebar). Your batch will also be updated from 'Pending' to 'Received'. However, until all shipments within the batch have been received, the batch will remain open in the 'Pending' tab.

Once you have created a batch of shipments on the ShipShop platform, it is important to physically sort the shipments by carrier. For example, if you have 12 shipments to drop off and 10 of them are for USPS and two (2) are Canada Tracked, we recommend that you separate the two Canada Tracked shipments from the 10 USPS shipments for easy ident...

Batching your shipments is a great way to organize them and get quicker tracking updates. To optimize processing times, we recommend sorting your shipments prior to submitting them. This helps to reduce the chances of sorting errors during processing and ultimately speeds up the process.

You can drop off multiple batches at once, however we recommend combining them whenever possible to keep your account organized. If you use a store integration or the ShipShop CSV to import your shipments, you can add them to the same batch with each import. If your account is cluttered with batches, try combining them into one. To do this, go...

Ensure all your shipments are ready to be received by ShipShop. If your shipments are not yet created or the postage has not been paid, you will not be able to print the batch label. Confirm that your printer is connected and functioning properly. Your batch labels should print in the same way as your postage labels, or you can download a PDF ...

Ensure all your shipments are ready for ShipShop to receive by creating and paying for them. Then, navigate to 'Batches' in the left sidebar, select your desired batch and click 'Print Batch Label' in the top right corner. Your batch label will print just like your postage labels.